Get Started with

50% OFF Your First Month

How do I change my subscription type?

Want to switch from a monthly to a yearly plan and save 50%? You can change your subscription type at any time directly from your customer portal — no need to cancel first.

How to change your plan

 

To change your subscription:

  1. Go to joinmoveapp.com

  2. Click “Login” and sign in with the email you used to subscribe

  3. Once logged in, click on “Billing / Subscription”

  4. You’ll see:

    • Your current plan (e.g. Monthly)

    • The available plan you can switch to (e.g. Annual)

  5. Select your new plan and follow the on-screen instructions to confirm the change

You can also access this portal directly from the app under Resources > Support > Manage My Subscription.

 

What happens if I change plans mid-cycle?

 

If you switch plans while your current subscription is still active, don’t worry — you won’t lose the remaining time.

We’ll automatically apply a prorated credit for the unused days of your current plan toward your new subscription. This will reduce the cost of your new plan accordingly.

You keep full access

 

No matter when you change your subscription, your access to the Move app remains uninterrupted.

Need help?

 

If you have any questions or need assistance, our Support Team is happy to help. Just send us a message at info@joinmoveapp.com.